ABOUT US

ARC Europe Group is the largest supplier of roadside assistance services in Europe with an outstanding network in more than 40 European countries. The Group institutionally consists of ARC Europe SA and its subsidiaries: ARC Europe France, ARC Europe Greece, Starter24-Poland, RAMK-Russia and ARC Europe Group Insurance Brokerage.

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Multilingual operators in Europe
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Patrol cars & towing trucks
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Vehicles under cover

Our network acts as one group for operations, powered by the best-in class automobile clubs and assistance partners.

 

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Group with a unique vision
Shareholders leading their local market
Partners to propose a full European coverage

MISSION

Acting as one group, powered by the best-in-class automobile clubs and assistance partners and creating value to members, shareholders and partners

VISION

Becoming the leading group and industry reference in the B2B mobility services

A GLOBAL NETWORK DRIVEN BY INNOVATION

ARC Europe Group is dedicated to its partners in providing top quality services in the B2B mobility industry. In an era where technology has led to enhanced communication, digitalization and real-time services; We make a stand to constantly innovate our services amidst the changing industry. As a result, ARC Europe Group outlined its new diversification strategy, where the offering of roadside assistance services will evolve into a multi offer of products and services, opening new distribution channels and expanding local and regional coverage into Global presence by forming new alliances and enhancing the capacity of the company into a fully operational centre.

CORPORATE VALUES

“We commit to our customers and deliver what we promise.”

“We believe in teamwork and we promote excellence.”

“We strive for value creation and innovation.”

“We behave respectfully and with integrity.”

“Dedication and perseverance are the peculiarities that together help to define what commitment means. This inner force pushes and motivates you to accomplish what you have promised to the others.”
Alejandro Parra Novoa
Alejandro Parra Novoa
Commitment Ambassador 2017
“Achievements and successes are never the fruits of one person. It is the fantastic combination of individual efforts, experience and willpower that allows a group to overcome obstacles and go beyond expectations .”
Laure Vachez
Laure Vachez
Teamwork & Excellence Ambassador 2017
A key ingredient for innovation is the ability to challenge yourself and others. Change is always concrete when you can communicate effectively and transversely, measured by transparency.
Diana Dumois
Diana Dumois
Value Creation & Innovation Ambassador 2017
I am honored to represent the values of respect and integrity. It is considered one of the most sincere form of respect when one listens to what another has to say while being proactive with their needs
Francesca Pedron
Francesca Pedron
Respect & Integrity Ambassador 2017