When ARC Europe Group rolled-out its new SPARX platform, it was a major milestone and quite a coup. An automated system to transfer assistance requests and related data from a car manufacturer’s backend to a club’s back-end, SPARX initially supported to manage more than 50 cases on its first day after launching in July.
The first “#ARCLAB Experience” took place on June 29-30 in Berlin Germany, focused on strategic development lines. We gathered field experts of our extensive network, including the participation from our Global partners in Canada, United Stated and Australia, to follow new trends and business models such as start-ups to foster innovation spirit to lead our transformation in our new ecosystems.
ARC Europe Group launched its new corporate website https://arceuropegroup.com. The refreshed site includes changes to navigation, with dropdown menus for both mobile and desktop versions, being a fully responsive and mobile first site.
In addition, ARC Europe Group site improved the structure of the content and there are impactful changes to enhance the navigation experience and reinforce our digital visibility.
We strive to reinforce our presence in mobility and connected services, as well as enlarge our geographical scope from serving Pan-European contracts to Global coverage.
Partners offer customers an application for better mobility
Modern and improved mobility thanks to ConnectMy.Car
With their many years of expertise in mobility, innovation and connectivity, Proximus and Touring have jointly developed a completely new product which they are launching today, namely the “ConnectMy.Car” solution. This helps both car drivers and fleet managers to gather and exchange information. Indeed, flexibility and communication are essential for modern and efficient mobility.
Thanks to the heritage of the leading Automobile Clubs in Europe in order to fulfil the Group vision by becoming industry reference in B2B mobility services
The founding Automobile Clubs in Europe – represented by their federation ARC Europe – enter into a new era to lead change from roadside assistance provision towards new mobility ecosystems.
The execution of our Group’s Strategy – designed 2 years ago – aims at enlarging ARC Europe’s traditional scope initially focussed around car ownership to become the leading Group and industry reference for B2B mobility services.
Backed by a solid reputation in the automotive industry where nowadays every 4 new vehicles out of 10 put on the roads is serviced by the ARC Europe Group’s network (mostly composed by leading Automobile Clubs) and the voice of 34 million Automobiles Clubs’ members in Europe; ARC Europe strengthens its reach and acquires all shares of ACTA, the French and STARTER24, the Polish operations, whilst confirming its presence by majority share quota in RAMK, the Russian entity.