full

Roadside Assistance

full

Accident Loyalty

full

Service Activated Roadside Assistance

full

Tyre Insurance

ARC Europe Group is now offering tailor made solutions for its customer base portfolio.

Unique loyalty  assistance services in a competitive financial package with our well known established automotive network!

ARC Europe Group focuses on people as well as vehicles. We are the European market leader in roadside assistance, acting as partners for the main car manufacturers all over Europe.

In case of accidents, the immobilized vehicle is towed with our unique network to a licensed dealership, hence the car manufacturer’s network can intervene directly.
The Service Activated Roadside Assistance product offer (SARA), provides assistance to the beneficiaries after car manufacturer’s warranty expires and maintains the loyalty from a first degree to an ultimate customer experience journey.
Tyre fix or replacement, in case of puncture or blowout caused by external factors such as vandalism or contact with a curb/object.

REASONS TO CHOOSE ARC EUROPE GROUP

1. BEST IN CLASS NETWORK PARTNERS

2. LEADING AUTOMOTIVE CLUBS

3. MARKET LEADERS IN ROADSIDE ASSISTANCE WITH CAR MANUFACTURERS
4. CONTINUOUSLY INCREASING THE OVERALL SAFETY AND MOBILITY OF OUR CUSTOMERS
5. LOCAL EXPERTISE, GLOBAL REACH
6. 25 YEARS OF MOBILITY EXPERIENCE
7. POSSIBILITY OF MERGING WITH ROADSIDE ASSISTANCE SERVICES

Minimum Service Standards

Our network repairs on the spot, responds to your calls 24/7 and dispatches available resources faster than anyone else!

 

 

 

Repair on the spot 80%
Call to attendance 45min
Speed of answer 45secs
Pick up rate 95%